Our cancellation policy is designed to offer flexibility to our guests. During the low season, we understand that plans may change, and we are generally more accommodating with cancellations. However, for bookings from May to September, which is our peak season, all reservations become non-refundable after May. We encourage guests to make any necessary changes or cancellations well in advance. Despite this policy, we are committed to finding solutions and providing flexibility where possible. If you have specific concerns or need assistance, please reach out to our reservations team, and we’ll do our best to work with you. Your satisfaction and comfort are important to us.